T: +44 (0)151 647 3322

Privacy Policy

A.E.V. LIMITED Privacy Policy
Created / updated on: 09/09/2021
 
Our contact details:
Name: A.E.V. LIMITED (henceforth referred to as AEV)
Address: 2-4 Marion Street, Birkenhead, Merseyside, CH41 6LT
Phone Number: 0151 647 3322
E-mail: [email protected]
 
GDPR
The General Data Protection Regulation (GDPR) came into effect on 25th May 2018, replacing the Data Protection Act 1998. This new regulation gives you more rights and control over how your data is collected, stored, and used. 

AEV collects information in order to communicate with you about your enquiries, orders, and from time to time, provide you with marketing material in order to give you the latest information about our products and services.

This Privacy policy will explain how we use any personal information we collect about you when using our website.
 
 
Who controls the information we hold about you?
 
We do.
For the purpose of the relevant European Data Protection Regulations, including but not limited to the General Data Protection Regulation, the company in charge of your personal data (also known as the data controller) is A.E.V. LIMITED, registered with the UK Information Commissioner’s Office under the registration number ZA331623
 
Who does this policy apply to?
This policy applies to anyone who requests access to or uses our websites, including:
www.aev.co.uk
www.theaevgroup.com
 
 
What information do we hold about you?
We collect information about you when you register with us using our ‘contact us’ page, if you email us, if you tell us about where you heard about us or place an order for product or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage is collected using cookies.
 
How will we use the information about you?
  • We collect information about you to process your order, manage your account, and if you agree, so that we may e-mail you about other products and services we think may be of interest to you.
  • We use information collected from the website to personalize your repeat visits to the website.
  • AEV will not share your information for marketing purposes with any company outside the AEV Group.
  • In processing your order, we may send your details to, and use information from, credit reference agencies and fraud prevention agencies.

Online Security
All personal information is stored on our secure servers which are password and firewall protected.  We take all reasonable electronic measures to prevent misuse of your personal data.
 
How long will we retain information about you?
Your personal information is yours, and it will not be retained by us for any longer than is necessary in relation to the purposes for which it was originally collected or for which it was further processed. 
 
Marketing
We would like to send you information about products and services of ours and other companies within our group which may be of interest to you.  If you have consented to receive marketing, you may opt out at a future date.
 
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to any other member of the AEV group.
 
If you no longer wish to be contacted for marketing purposes please email [email protected]
 
Withdrawal of consent
Where you have consented to our processing of your personal data, you have the right to withdraw that consent at any time.  Please inform us immediately if you wish to withdraw your consent.  Please note:
  • The withdrawal of consent does not affect the lawfulness of earlier processing. 
  • If you withdraw your consent, we may not be able to continue to provide services to you.  

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.  Like all major websites, we use cookies and other similar technologies to provide you with a good experience when you use our website.  It is always possible to block/opt out of cookies via your browser’s cookie settings that allows you to refuse the setting of all or some of the cookies.  Please note, however, that if you do this, you will not be able to use our services properly.  For example, you may need to enter information repeatedly or you might not get personalized content that is meaningful to you.
 
For further information please visit our website www.aev.co.uk where our cookies policy is displayed.
 
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 09/09/2021. 
 
 
Your data protection rights
Under data protection law, you have rights including:
  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
 
Please contact us if you wish to make a request, at:
Email: [email protected]
Phone: 0151 647 3322,
Address: AEV, 2-4 Marion Street, Birkenhead, CH41 6LT
 
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
 
Email: [email protected]
Phone: 0151 647 3322,
Address: AEV, 2-4 Marion Street, Birkenhead, CH41 6LT
 
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:     
     
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk